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Features to Look Out for in any Telehealth Software Telemedicine software is built to hand caregivers in medical establishments video technology via which they can see their patients. By making it unnecessary for patients to go to a physical facility, practitioners are able to minimize the number of individuals in their waiting areas as well as the workload for administrative staff. A seamless implementation of telehealth systems can enable an establishment to see more patients daily. Here are some of the major telehealth software features that make it great for its intended purpose in a healthcare setting: Easy Integration With PM/EHR Systems
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As a healthcare facility, you need your telemedicine software to enable to you to offer services in a better way without adding any complexities. So, choose an application that supports seamless EHR/PM integration, allowing the addition of video visits to your existing system without any glitches.
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Mobile Access for Patients A key purpose of telehealth software us to let patients be easily seen by caregivers from anywhere. As such, you should get a solution that patients may connect to using both mobile and desktop environments. When a patient is on the go, they can easily see their caregiver via their telemedicine mobile app. Eligibility Confirmation Your objective is provide the best treatment possible to your patients from anywhere they are, yet you also want a surety that each video visit counts toward your compensation. You may prefer to deploy a full telemedicine system featuring a built-in rules algorithm for the verification of each patient’s payment eligibility every time they’re booking an appointment. HIPAA Compliant Video Communications The Health Insurance Portability and Accountability Act (HIPAA) requires a certain level of security provided for any technological conveyance or handling of a patient’s medical records or personal health information, but not all video communication platforms are built with that requirement in mind. That’s primarily why healthcare facilities choose to implement purpose-built telehealth systems to protect their patients’ confidentiality and abide by HIPAA regulations. The Custom Branding Feature You won’t lose your brand identity when you start serving some of your customers via telemedicine technology. The brand, logo, and impression that your patients link to your care will be displayed in the interface via which they get to engage you. This shall offer a guarantee to your patients that they’ll keep getting the same superior treatment from your team they’ve gotten used to. Built-in User Support Maybe the telehealth system you got is simple to use, but you may expect some user issues to come up sometimes. Thus, select technology that provides for in-app user support to help solve simple issues in real time. Using telemedicine software, you can certainly start serving your patients even better, no matter their location.